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  • WHAT'S INCLUDED IN TERRACOTTA & TWINE MACRAME DIY KITS?
    Terracotta & Twine macrame DIY kits contain all the materials that will create your macrame project. You may occasionally need a common household item such as scissors, or tape to hold your project in place. Specifically each DIY kit contains written and illustrated knot tutorials, a written and illustrated pattern for the project, photographs of what the finished project should look like, a link to a video tutorial, 100% recycled cotton cord which is already cut to the correct lengths and any wooden dowels, beads or hoops your project might involve. This is all wrapped in tissue paper and placed into a recyclable box.
  • DO YOUR DIY KITS COME WITH INSTRUCTIONS?
    Yes - all Terracotta & Twine DIY kits come with instructions to suit everyone. Wether you prefer to read written instructions with helpful diagrams where needed, or follow along to a video tutorial, Terracotta & Twine macrame DIY kits come with both.
  • ARE YOUR DIY KITS SUITABLE FOR BEGINNERS?
    Most Terracotta & Twine macrame DIY Kits are suitable for beginners. Currently, the Coaster DIY Kit, Bookmarks DIY Kit and Beginner Plant Hanger kits are all suitable for a beginner. All Terracotta & Twine macrame kits are clearly marked with the skill level they're aimed at.
  • HOW LONG DOES IT TAKE TO COMPLETE A MACRAME PROJECT FROM ONE OF YOUR DIY KITS?
    The length of time it takes to complete a Terracotta & Twine macrame DIY kit will vary by person and experience. Generally I would advise a complete beginner to set aside at least a couple of hours for a smaller project such as a bookmark, and perhaps an entire evening for something larger like a plant hanger. If you find that this isn't enough time, that's not to worry - macrame projects are super easy to pick back up at a later time as everything is tied together and won't unravel.
  • CAN I CUSTOMISE THE COLOURS IN MY MACRAME DIY KIT?
    At present Terracotta & Twine only offer three colour options for macrame DIY Kits - Natural, Terracotta and Eucalyptus Green. You can choose to get your DIY Kit in any of these three colours.
  • ARE THE CORDS IN YOUR DIY KIT PRE CUT? OR WILL I NEED TO MEASURE AND CUT THEM MYSELF?
    The cords in Terracotta & Twine macrame DIY kits have already been measured and cut for you.
  • CAN I PURCHASE ADDITIONAL CORDS OR MATERIALS FOR MY MACRAME PROJECTS?
    Terracotta & Twine sells cord refills. These are pre-cut macrame cords, specifically to recreate the pattern from a DIY kit. For example, it you bought the Beginner Plant Hanger DIY Kit in Natural and now you want to make a matching plant hanger in Terracotta, you could buy this refill, which only includes the cord you'll need, instead of having to buy a whole new kit. You can find some other helpful macrame tools on the Tools and Refills page.
  • WHAT ADDITIONAL TOOLS OR SUPPLIES WILL I NEED TO COMPLETE A MACRAME PROJECT FROM YOUR DIY KIT?
    You may find that you need a pair of scissors to complete a Terracotta & Twine macrame DIY kit. If your project has fringe - like the Coaster DIY Kit - you will also need a comb or brush to brush this fringe.
  • DO YOU OFFER SUPPORT OR ASSISTANCE IF I HAVE QUESTIONS OR GET STUCK WHILE WORKING ON A MACRAME PROJECT FROM YOUR DIY KIT?
    Absolutely - if you get stuck whilst working on a Terracotta & Twine macrame DIY Kit, you can email me on hello@terracottaandtwine.com and I'll get back to you as soon as possible.
  • CAN I PURCHASE YOUR MACRAME DIY KITS AS A GIFT?
    Of course! In fact, I recommend gifting people a Terracotta & Twine DIY kit. I don't offer a gift wrapping service (as Christmas I average about 1 hour per gift that I wrap so this would not be a sustainable service for me to offer), however Terracotta & Twine DIY Kits are beautifully presented and make lovely gifts, just as they are.
  • DO YOU OFFER INTERNATIONAL SHIPPING FOR YOUR DIY KITS?
    No. At the moment Terracotta & Twine only ship within the UK. This will change at some point when I have the time to wrap my head around all the changes post-Brexit, but I don't know when that will be.
  • CAN I SHARE MY COMPLETED MACRAME PROJECTS ON SOCIAL MEDIA AND TAG YOUR BUSINESS?
    YES! I actively encourage you to post your completed macrame and tag Terracotta & Twine on social media! You can find me @terracottaandtwine on Instagram and Facebook. PLEASE tag me in your completed projects - I love to see them!
  • CAN I REQUEST CUSTOM MACRAME DIY KITS?
    If you'd like a custom DIY kit, we can definitely discuss this as part of Terracotta & Twine's bespoke macrame service. I will advise that the cost of this would be significantly higher than normal as each DIY kit design involves hours of design, pattern writing, graphic design, illustration, video filming and video editing, photography and photo editing. The cost of my time for each of these tasks would be factored into the price.
  • CAN I SELL THE MACRAME PROJECTS I CREATE USING YOUR DIY KITS?
    No, the patterns Terracotta & Twine create and use in macrame DIY Kits are for personal use only. This means that you can create as many as you like for yourself, or to give as gifts, but you cannot profit from Terracotta & Twine's macrame designs.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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